This is a documentation for Board Game Arena: play board games online !
Moderationpolicy: Forskjell mellom revisjoner
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Revisjonen fra 30. mai 2013 kl. 10:29
General rules
Beyond a Reasonable Doubt
In case there is a any possible doubt, a player should be considered not guilty.
Moderators independance
Moderators must not process reports if they know the protagonists (author or targeted player). Playing online with the protagonist does not mean to "know" them. "Know" means: know them personally or playing with them online very regularly.
Appeal
Players has the right to appeal against the moderation decision, by forwarding received moderation email to "contact@boardgamearena.com".
They MUST explain in the email why the moderator did not respect the BGA moderation policy. If the explanation is not convincing, the email will be ignored. If the player is obviously guilty and if the moderation policy hasn't been violated, BGA admins will double the penalties.
Penalty grid
Moderators should respect the penalties grid as much as possible. However, they have the right to adjust the penalty depending on the gravity of the case. The following situation can lead moderators to increase the penalties: _ the player has been reported several time for the same type of case. _ the player wrong action can be obviously qualified by one or several of the following terms: racism, xenophobia, homophobia, sexism, and as a rule of thumb any type of discrimination against a particular category of people. _ on case there is a provocation, the penalty may be be reduced a little, and the author of the provocation may have a warning BUT, as everyone should keep quiet and polite even if there are provoked, this is a moderator choice.
Relapse
In case there is a relapse, the penalty increases exponentially.
This is the moderator job to determine the right penalty to apply in this case, considering the fact that the player has been warned by a first penalty.
Moderators should consider there is a relapse only if the new wrong action occurs AFTER the previous penalty has been applied and the associated moderation email has been sent.
Considering it's a lot of work to analyze reports about players who do the same action again and again, the "ban forever" penalty can be applied to any case if the player relapses.
Special urgency ban procedure
Whatever the case type, moderators has the right to ban a player from the website (forever) if this player set up a situation that is out of control and must be stopped within hours. This special procedure should only be used if there is an immediate danger for the community (ex: vandalism, flow of insults, massive spam, ...).
About private jokes
If a wrong action happened in a private circle (ex: at a game table, with no spectators), and if none of the present players reported the action, the moderator must consider this was a "private joke" and must not apply any penalty. In the contrary, if the wrong action is public (ex: post/comment on the wall), the moderator may consider this as a wrong action even if there is no report.
Prescription
For operational reason, a report that is older than 2 weeks may be closed by moderators because it is too old.
Penalty grid
Category | Case type | Details | Standard penalty | |
---|---|---|---|---|
Donnée 1A | Donnée 1A | Donnée 1B | Donnée 1C | |
Donnée 1A | Donnée 2A | Donnée 2B | Donnée 2C | |
Donnée 1A | Donnée 3A | Donnée 3B | Donnée 3C |