Faq - Revisjonshistorikk

Een: /* Issues with BGA */

2015-04-28T20:46:56Z

Issues with BGA

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 22:46
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	* We give the highest priority to recent features and recent games, because the most important bugs are reported fast.		* We give the highest priority to recent features and recent games, because the most important bugs are reported fast.
	* We give the highest priority to the bugs with the biggest number of "green thumb" on the [http://boardgamearena.com/#!bugs bug tool].		* We give the highest priority to the bugs with the biggest number of "green thumb" on the [http://boardgamearena.com/#!bugs bug tool].
	* Usually we fix bugs by group. So if we decide to fix an important bug on a game, there is chance that we fix 3 or 4 minor ~~bug~~ at the same time.		* Usually we fix bugs by group. So if we decide to fix an important bug on a game, there is a chance that we will fix 3 or 4 minor bugs at the same time.

	BGA is known for the quality of its ~~adaptation~~, and if you look at the bug tool, you can see that -considering the number of games and the size of the community- there are not so ~~much~~ critical bugs with ~~many~~ "green ~~thumb~~".		BGA is known for the quality of its adaptations, and if you look at the bug tool, you can see that -considering the number of games and the size of the community- there are not so many critical bugs with a lot of "green thumbs".

	Please also note that BGA adaptations are realized by volunteers ~~and not professional developers~~ (even if most of them are also professional developers). ~~This~~ is not always easy for them to fix bugs, especially when some players are complaining violently and/or do not give precise information in bug reports.		Please also note that BGA adaptations are realized by volunteers (even if most of them are also professional developers). It is not always easy for them to fix bugs, especially when some players are complaining violently and/or do not give precise information in bug reports.


	=== I played on smartphone / tablet / touch device and I have some difficulties: what can I do? ===		=== I played on smartphone / tablet / touch device and I have some difficulties: what can I do? ===

	As a rule of thumb, BGA do not support ~~tablet~~/smartphones. There are tons of board ~~gamers~~ adaptations for ~~tablet~~/smartphones, and some BGA adaptations are not well designed for small screens. Thus, we don't have ~~plan~~ to do a mobile / tablet version at ~~now~~.		As a rule of thumb, BGA does not support tablets/smartphones. There are tons of board game adaptations for tablets/smartphones, and some BGA adaptations are not well designed for small screens. Thus, we don't have plans to do a mobile / tablet version at the moment.

	So if you want to use BGA from a smartphone / tablet you can, but we don't promise to fix all bugs so it's at your own risk :)		So if you want to use BGA from a smartphone / tablet you can, but we don't promise to fix all bugs so it's at your own risk :)


	=== Why BGA is slow? Why do I have bad connections performances on BGA? ===		=== Why is BGA slow? Why do I have bad connections performances on BGA? ===

	We are constantly monitoring server responsiveness. Some incidents occurs, but most of the time BGA is responsive.		We are constantly monitoring server responsiveness. Some incidents occurs, but most of the time BGA is responsive.

	We designed our game servers (ie: servers used when you are inside a game) to be very responsive. Usually, less than 2% of the game moves take more than 200 milliseconds to process, and less than 0.2% take more than 1 ~~seconds~~.		We designed our game servers (ie: servers used when you are inside a game) to be very responsive. Usually, less than 2% of the game moves take more than 200 milliseconds to process, and less than 0.2% take more than 1 second.

	BGA servers are located in Europe (France), but we bought servers all across the world (19 locations) so that the big files (ex: images) are loaded fast even if you are far from us.		BGA servers are located in Europe (France), but we bought servers all across the world (19 locations) so that the big files (ex: images) are loaded fast even if you are far from us.

Een: /* How you guys make money? Do you make a living of it? */

2015-04-28T20:41:49Z

How you guys make money? Do you make a living of it?

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 22:41
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	Yes we still work aside, and yes there is a huge work to be done here everyday.		Yes we still work aside, and yes there is a huge work to be done here everyday.

	There is essentially Club membership, but this is not enough. What we'd like to do is basically continue like this because we think this is the best ~~approach~~ for BGA.		There is essentially Club membership, but this is not enough. What we'd like to do is basically continue like this because we think this "community based" approach is the best for BGA.

	What we are trying to do, in addition, is to find a way to create a commercial activity in game portal development, distinct from BGA. This way we could have a flexible work with a source of revenue, distinct from BGA, that ~~allow~~ us to finance the time we spent on BGA.		What we are trying to do, in addition, is to find a way to create a commercial activity in game portal development, distinct from BGA. This way we could have a flexible work with a source of revenue, distinct from BGA, that allows us to finance the time we spent on BGA.

	=== Do you recruit? ===		=== Do you recruit? ===

	If we had enough money we would start by "recruiting ourselves" :)		If we had enough money we would start by "recruiting ourselves" :)

Een: /* About board games we proposed on BGA */

2015-04-28T20:40:01Z

About board games we proposed on BGA

Sourisdudesert på 28. apr. 2015 kl. 12:39

2015-04-28T12:39:40Z

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:39
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	This is often referred to as "asynchronous play" on other sites, and is used here to differentiate from "real time play". Instead of all players being around the table at the same time, players leave and come back. After your opponent takes a move you are notified that it is your turn (via email or on your next visit to the site). You then go to your game, take your turn, and the process repeats for the next player.		This is often referred to as "asynchronous play" on other sites, and is used here to differentiate from "real time play". Instead of all players being around the table at the same time, players leave and come back. After your opponent takes a move you are notified that it is your turn (via email or on your next visit to the site). You then go to your game, take your turn, and the process repeats for the next player.

			For details please read [[Turn based FAQ]].

	===What do I need to play?===		===What do I need to play?===
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	This is also possible to bring your own developer: of course it accelerates the process a lot!		This is also possible to bring your own developer: of course it accelerates the process a lot!

			== Turn-based mode ==

			Please read [[Turn based FAQ]].

	== Issues with BGA ==		== Issues with BGA ==

Sourisdudesert: /* Issues with BGA */

2015-04-28T12:37:53Z

Issues with BGA

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:37
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	If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.		If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.

			=== Why is my bug still not fixed? ===

			We fix bugs every weeks. Of course we have priorities:
			* We give the highest priority to recent features and recent games, because the most important bugs are reported fast.
			* We give the highest priority to the bugs with the biggest number of "green thumb" on the [http://boardgamearena.com/#!bugs bug tool].
			* Usually we fix bugs by group. So if we decide to fix an important bug on a game, there is chance that we fix 3 or 4 minor bug at the same time.

			BGA is known for the quality of its adaptation, and if you look at the bug tool, you can see that -considering the number of games and the size of the community- there are not so much critical bugs with many "green thumb".

			Please also note that BGA adaptations are realized by volunteers and not professional developers (even if most of them are also professional developers). This is not always easy for them to fix bugs, especially when some players are complaining violently and/or do not give precise information in bug reports.


	=== I played on smartphone / tablet / touch device and I have some difficulties: what can I do? ===		=== I played on smartphone / tablet / touch device and I have some difficulties: what can I do? ===

Sourisdudesert på 28. apr. 2015 kl. 12:27

2015-04-28T12:27:49Z

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:27
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	If you think a player has committed a serious wrongdoing during a game (ex: insult), please report this player to us, using the "report this player" link from his profile or game result page, so that we can take appropriate measures.		If you think a player has committed a serious wrongdoing during a game (ex: insult), please report this player to us, using the "report this player" link from his profile or game result page, so that we can take appropriate measures.

			== Tournaments ==

			Tournaments is a BETA feature of BGA (for a long time).

			Tournament management is very complex. We'd like to open tournament creation to everyone at some time in the future but it need a lot of work and until then we always had something more urgent to do.

			When tournaments will be improved, this FAQ section will be improved too.

Sourisdudesert: /* Issues with BGA */

2015-04-28T12:25:00Z

Issues with BGA

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:25
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	If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.		If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.

			=== I played on smartphone / tablet / touch device and I have some difficulties: what can I do? ===

			As a rule of thumb, BGA do not support tablet/smartphones. There are tons of board gamers adaptations for tablet/smartphones, and some BGA adaptations are not well designed for small screens. Thus, we don't have plan to do a mobile / tablet version at now.

			So if you want to use BGA from a smartphone / tablet you can, but we don't promise to fix all bugs so it's at your own risk :)


	=== Why BGA is slow? Why do I have bad connections performances on BGA? ===		=== Why BGA is slow? Why do I have bad connections performances on BGA? ===

Sourisdudesert: /* I got issue with a specific player: how does the moderation works? */

2015-04-28T12:16:18Z

I got issue with a specific player: how does the moderation works?

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:16
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	=== I got issue with a specific player: how does the moderation works? ===		=== I got issue with a specific player: how does the moderation works? ===

	You should read [Moderation and grades] page.		You should read [[Moderation and grades]] page.

	== Contribute to BGA ==		== Contribute to BGA ==

Sourisdudesert: /* Issues with BGA */

2015-04-28T12:15:50Z

Issues with BGA

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 14:15
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	If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.		If you experience persistent issues, you can browse the [http://boardgamearena.com/#!bugs bug tool], see if someone already reported the issue, and add a new bug report if that's not the case. Please take some time to describe the bug you are reporting in detail so that we can quickly reproduce and fix it.

	=== ~~Bad~~ performances ===		=== Why BGA is slow? Why do I have bad connections performances on BGA? ===

	We are constantly monitoring server responsiveness. Some incidents occurs, but most of the time BGA is responsive.		We are constantly monitoring server responsiveness. Some incidents occurs, but most of the time BGA is responsive.
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	As a rule of thumb, is BGA is not responsive enough, you shouldn't engage yourself into a game because there is a risk for you to get clock penalties.		As a rule of thumb, is BGA is not responsive enough, you shouldn't engage yourself into a game because there is a risk for you to get clock penalties.

			=== I got issue with a specific player: how does the moderation works? ===

			You should read [Moderation and grades] page.

	== Contribute to BGA ==		== Contribute to BGA ==

Sourisdudesert: /* Issues with BGA */

2015-04-28T12:13:45Z

Issues with BGA

@@ Linje 203: / Linje 203: @@
 == Issues with BGA ==
-todo
+===What can I do if I have an issue with the website?===
 == Contribute to BGA ==

← Eldre revisjon		Revisjonen fra 28. apr. 2015 kl. 22:40
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	To have a game published on BGA we need 2 things:		To have a game published on BGA we need 2 things:
	* The authorization of the ~~right~~ owner (most of the time: original publisher of the game).		* The authorization of the rights owner (most of the time: original publisher of the game).
	* A software developer ~~that develop~~ the adaptation (ie: has some time available to develop it).		* A software developer who develops the adaptation (ie: has some time available to develop it).

	We (= BGA team) are trying a lot of board games ourselves. Sometimes we are lucky enough to play prototypes too. And of course we receive a lot of game suggestions through the BGA forum, the BoardGameGeek "most wanted games" list, or by any other means. Based on this we are asking game publishers for ~~authorization~~, and sometimes we also receive requests directly from game publishers - there is no rule.		We (= BGA team) are trying a lot of board games ourselves. Sometimes we are lucky enough to play prototypes too. And of course we receive a lot of game suggestions through the BGA forum, the BoardGameGeek "most wanted games" list, or by any other means. Based on this we are asking game publishers for authorizations, and sometimes we also receive requests directly from game publishers - there is no rule.

	As it is today, BGA has a very good reputation and very productive relationships with almost all major board game publishers, but this is not enough: each situation is specific, and there can be various reasons why a game publisher can refuse to see a game ~~adaptions~~ on BGA (for example: board games with a third party licence, like "Star Wars", is practically impossible to negotiate).		As it is today, BGA has a very good reputation and very productive relationships with almost all major board game publishers, but this is not enough: each situation is specific, and there can be various reasons why a game publisher can refuse to see a game adaptation on BGA (for example: board games with a third party licence, like "Star Wars", is practically impossible to negotiate).

	In the other hand, we got some authorizations for some very good games but no developers ~~volunteers~~ to develop it, or sometimes some of them ~~didn~~'t manage to finish the job. Developers of adaptations are volunteers, and we don't blame them for this.		On the other hand, we got some authorizations for some very good games but no developers volunteering to develop them, or sometimes some of them don't manage to finish the job. Developers of adaptations are volunteers, and we don't blame them for this.

	Finally, some games are authorized and being developed, but the time frame is not good. For example, it happened that we had too many games to release and we decided to delay some of them. It also frequently happens that we must ~~synchronized~~ the release of a game with a publisher event, so the game adaptation can stay "hold" for some months.		Finally, some games are authorized and being developed, but the time frame is not good. For example, it happened that we had too many games to release and we decided to delay some of them. It also frequently happens that we must synchronize the release of a game with a publisher event, so the game adaptation can stay "on hold" for some months.

	So if you are asking yourself: why game XXX is not on BGA, it could be for various reasons:		So if you are asking yourself: why game XXX is not on BGA, it could be for various reasons:
	* Maybe we never asked authorization for this game. Note that usually we ask authorizations for every popular games (ex: "Most wanted games"). So if the game is popular, the reason is probably not this one.		* Maybe we never asked authorization for this game. Note that usually we ask authorizations for every popular games (ex: "Most wanted games"). So if the game is popular, the reason is probably not this one.
	* The publisher refused.		* The publisher refused.
	* The publisher accepted, but we didn't ~~found~~ a developer until now for this game.		* The publisher accepted, but we didn't find a developer until now for this game.
	* The game adaptation is ready, but we are waiting for a specific event to release it.		* The game adaptation is ready, but we are waiting for a specific event to release it.


	To conclude: yes we are taking into account your suggestions, but as you can see there are many factors than can influence the fact that a game is (or is not) on BGA. In addition, as a rule of thumb, we don't communicate about "why" this game is not on BGA. If we already ~~get~~ the authorization, we want to keep the "surprise", and if we didn't get the authorization, the game publisher may not want to explain the reasons.		To conclude: yes we are taking into account your suggestions, but as you can see there are many factors than can influence the fact that a game is (or is not) on BGA. In addition, as a rule of thumb, we don't communicate about "why" this game is not on BGA. If we already got the authorization, we want to keep the "surprise", and if we didn't get the authorization, the game publisher may not want to explain the reasons.

	=== Are you taking into account "Most wanted games" list? When these games ~~will~~ be on BGA? ===		=== Are you taking into account the "Most wanted games" list? When will these games be on BGA? ===

	You should read the previous ~~question~~ ("how do we select games that are on BGA?").		You should read first the previous section ("how do we select games that are on BGA?").

	So the answer is:		So the answer is:
	* Yes, we are taking this list into account.		* Yes, we are taking this list into account.
	* For most of these games we already asked for authorizations.		* For most of these games we already asked for authorizations.
	* Some of these games won't be on BGA (authorization ~~refuses~~), some may be, some are in an "intermediate" step.		* Some of these games won't be on BGA (authorization refused), some may be, some are in an "intermediate" step.
	* We don't communicate about future game releases anyway.		* We don't communicate about future game releases anyway.

	=== Why some games ~~has~~ expansions on BGA and some ~~hasn~~'t? ===		=== Why do some games have expansions on BGA and some don't? ===

	You should read first the previous ~~question~~ ("how do we select games that are on BGA?").		You should read first the previous section ("how do we select games that are on BGA?").

	Game ~~expansion follows~~ the same steps than games. There can be various reasons why a game publisher ~~don~~'t want the expansion online, and sometimes we don't find a developer that ~~have~~ the time to develop it.		Game expansions follow the same steps than games. There can be various reasons why a game publisher doesn't want the expansion online, and sometimes we don't find a developer that has the time to develop it.

	===I'm a game publisher: why would I like to have my game on Board Game Arena?===		===I'm a game publisher: why would I like to have my game on Board Game Arena?===
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	The main goal of Board Game Arena is to make it easy for people to discover and love new games. We think that there are only two kinds of players on Board Game Arena: those who already bought the games they are playing online, and those who plan to buy them soon!		The main goal of Board Game Arena is to make it easy for people to discover and love new games. We think that there are only two kinds of players on Board Game Arena: those who already bought the games they are playing online, and those who plan to buy them soon!

	As the activity of this website contributes to increasing a game's popularity and thus generates hard copy sales in the "real world", we think it is beneficial to the ~~boardgame~~ community: people from all over the world can play online, we can have fun developing this game platform to the best of our ability, and game publishers get money from the box sales and build a special relationship with their player's community.		As the activity of this website contributes to increasing a game's popularity and thus generates hard copy sales in the "real world", we think it is beneficial to the board game community: people from all over the world can play online, we can have fun developing this game platform to the best of our ability, and game publishers get money from the box sales and build a special relationship with their player's community.

	=== I'm a game publisher: how to get my game on Board Game Arena ===		=== I'm a game publisher: how to get my game on Board Game Arena ===
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	At first, you just have to write us an email (contact (at) boardgamearena.com) with a description of your game(s).		At first, you just have to write us an email (contact (at) boardgamearena.com) with a description of your game(s).

	Then, we add this game to the list of "available ~~licence~~" on our website dedicated to game developers ([http://studio.boardgamearena.com BGA Studio]).		Then, we add this game to the list of "available licences" on our website dedicated to game developers ([http://studio.boardgamearena.com BGA Studio]).

	The most difficult part is to find a developer among our community. Our only requirement is that the developer must love the game. Of course, the most popular the game is, the easiest it is to find a volunteer developer. Sometimes ~~this~~ is very fast, sometimes it takes months, sometimes it never happens. We can't say in advance.		The most difficult part is to find a developer among our community. Our only requirement is that the developer must love the game. Of course, the most popular the game is, the easiest it is to find a volunteer developer. Sometimes it is very fast, sometimes it takes months, sometimes it never happens. We can't say in advance.

	~~This~~ is also possible to ~~bring~~ your own developer: of course it accelerates the process a lot!		It is also possible to find your own developer: of course it accelerates the process a lot!

	== Turn-based mode ==		== Turn-based mode ==